How to Create a Mayo Clinic Patient Portal Account

To create a Mayo Clinic Patient Portal Account, you must open the activation email you receive from Mayo Clinic. Your email will contain an online form and a unique activation code.

To complete the setup process, answer the questions in the online form and click the “Continue” button to create your account. If you did not receive an email or do not have an activation code, you can still create your account online.

How to Create a Mayo Clinic Patient Portal Account

Creating a Mayo Clinic Patient Portal account is simple and only takes a few minutes. Here’s a step-by-step guide on how to create a Mayo Clinic Patient Portal account (also called Patient Online Services):

How to Create a Mayo Clinic Patient Portal Account

Step 1: Go to the Mayo Clinic Patient Portal Website

  • Copy https://patientportal.mayoclinic.org into your browser and launch it.
  • Click on “Create your account” (you’ll see this under the login section)

Step 2: Choose Your Sign-Up Method

You’ll be given three options to verify your identity:

1: Using your Mayo Clinic Number: Enter your Mayo Clinic patient number (found on appointment letters or billing statements) and provide your date of birth.

2: Using an Activation Code: If you received an activation code via email or at check-in, enter it along with your date of birth. This code is usually provided during a visit or over the phone.

3: Request an Activation Code Online: If you don’t have a Mayo Clinic number or activation code, you can request one online by providing personal information to verify your identity. Mayo Clinic may contact you to confirm your identity

Step 3: Set Up Your Login Information

After verification:

  • Create a username
  • Create a secure password
  • Set up two-step verification (email or phone-based security step)

Step 4: Accept the Terms and Conditions

Read and agree to the Mayo Clinic’s terms of use and privacy practices before completing your registration.

Your Account is Now Active!

Once you finish the setup, you can log in anytime to:

  • View test results and health records
  • Schedule appointments
  • Message your care team
  • Manage bills and prescriptions

Download the Mobile App

You can also use the Mayo Clinic App for iOS or Android to access the portal conveniently from your smartphone.

Need Help?

If you have trouble creating your account, contact Mayo Clinic support: 📞 877-858-0398 (Toll-Free)